help FAQ

Frequently Asked Questions

Everything you need to know about LeadsHello.

rocket_launch Getting Started

LeadsHello is an AI platform that instantly contacts your insurance leads via text, qualifies them through natural conversation, and connects them to you by phone — warm and ready to talk.

Within minutes of receiving the lead. The AI sends a personalized text message that feels natural — not robotic — so the consumer engages like they would with a real person. Fast enough to beat your competitors, human enough to build trust.

Most agents are up and running in under 10 minutes. Our setup wizard walks you through connecting your lead sources and configuring your AI agent.

auto_awesome Features & AI

Auto, Home, Life, Health, Medicare, Final Expense, and Commercial. Each has specialized qualification questions tailored to that line of business.

The AI is trained specifically for insurance conversations. It knows the right qualification questions for each insurance type and adapts its tone to match your preferences.

Yes. Choose between professional, friendly, or casual tones. You can customize the greeting, qualification questions, and follow-up schedule to match your brand.

The AI can send your phone number for an inbound call, schedule a callback at a specific time, or (coming soon) warm-transfer the consumer directly to your phone.

verified_user Compliance & Integrations

Yes. Built-in opt-out handling, quiet hours (no texts before 8am or after 9pm), DNC list checking, and full consent tracking. Compliance isn't an add-on — it's baked into every interaction.

AgencyZoom, HawkSoft, EZLynx, Applied Epic, NowCerts, and any CRM via Zapier. We're always adding new integrations based on agent feedback.

payments Pricing

Plans start at $49/month. We're currently in private beta — join the waitlist for early access pricing.

Still have questions?

We're here to help. Reach out anytime.